Refund Policy
Last updated: October 16, 2026
1. Free trial
The 7-day free trial does not require a credit card. There is no charge during the trial, so no refund applies.
2. Subscription refunds
If you cancel a paid subscription within 14 days of the initial purchase and have not made substantial use of paid features, you may request a full refund by emailing amubashi7@gmail.com. Refunds for subsequent billing periods are generally not provided once a period has started, but we may issue prorated credits at our discretion for service outages or billing errors.
3. How to request a refund
Email amubashi7@gmail.com with your account email and the reason for the request. We aim to respond within 3 business days. Approved refunds are processed via Paddle to the original payment method and may take 5–10 business days to appear.
4. Client payments (deposits)
Payments collected from your clients (e.g. proposal deposits) are processed to you via Paddle. Refunds of those amounts are your responsibility as the merchant; contact Paddle support or use your Paddle dashboard for client refunds.
5. Chargebacks
Please contact us before filing a chargeback so we can resolve the issue. Unwarranted chargebacks may result in account suspension.